Legal
Tore sub-processors
Last updated: 2026-10-22
Tore is provided by Codas Labs, LLC. To run Tore, we use the third-party service providers (“sub-processors”) below, which may process personal data that our customers put into Tore. Each is bound by a written agreement that requires it to protect that data and use it only to provide its service to us. We remain responsible for them under our Data Processing Addendum.
| Sub-processor | What they do for us | Personal data involved | Location |
|---|---|---|---|
| Fly.io, Inc. | Application hosting | All customer data in processing | USA (Virginia) |
| Vercel Inc. | Web app hosting | Visitor and session data | USA (Virginia) |
| Neon | Primary database | All customer and end-user data | USA (Virginia) |
| Upstash, Inc. | Job queues | Job data that may include message content | USA (Virginia) |
| Amazon Web Services, Inc. | Sending and receiving email | End-user emails, names, message content | USA (us-east-1) |
| Amazon Web Services, Inc. | File storage (emails, attachments, knowledge base) | Message content and attachments | USA |
| OpenAI, L.L.C. | AI language models | Customer and end-user content in prompts | USA |
| Anthropic PBC | AI language models | Customer and end-user content in prompts | USA |
| Google LLC | AI language models | Customer and end-user content in prompts | USA |
| TypeSafe AI, Inc. | Reply classification (feature-flagged) | Message content | USA |
| Stripe, Inc. / Stripe Payments Europe | Subscription billing | Account owner name, email, billing details | USA |
| Cloudflare / Google | Bot protection on the chat widget | IP address, device signals | Global |
Getting notified of changes
We will update this page at least 30 days before a new sub-processor starts processing customer personal data. To be emailed when it changes, send “Subscribe — Tore sub-processors” to privacy@codaslabs.com from your account email. Customers may object to a new sub-processor as described in section 4 of our Data Processing Addendum.
Questions
Contact privacy@codaslabs.com · Codas Labs, LLC, 1300 South Blvd, Suite 38821, Charlotte, NC 28203, USA.