Platform · For agencies

Every client, every product.One login.

Tore holds your agency, each client's account and every product inside it. Switch with one click and the inbox, help center, chat widget and connected code switch with you. Nothing crosses between clients.

Tore opens soon. Join the waitlist and we'll email you the day you can start.

app.tore.ai/northwind/beacon-data/beacon-analytics
Example data

Example: the agency Northwind Studio is signed in to Tore. It switches between its clients Beacon Data, Acme Corp and Lumen Health, and between each client's products. Every switch changes the breadcrumb, the inbox, the help center, the chat widget's brand colour and the connected repository and error project, and each client's data stays separate. You can pick a client or product yourself with the buttons in the rail.

Clients

Products in Beacon Data

One login for every client.Nothing leaking between them.

Most support tools assume one company with one product. Tore is built for an agency running many clients, and a business running many products.

One login for every client

Pick a client from the rail and the inbox, help center, boards and settings all switch together.

a browser profile per client

Nothing leaks between clients

Each client's data is kept apart by the database itself, not by code that remembers to filter.

hoping the filter was set right

Their brand, not yours

A white-label widget and help center per client, on their own domain, with no Tore branding.

"powered by" on every client's widget

Several products under one roof

Each product gets its own queue and help center, and staff see only the products they work on.

one help desk subscription per product

Agency, client, product.Nested for real.

Three levels, each with its own job. A business with several products uses the bottom two. An agency uses all three.

Level 1 · Agency

Your agency account

One login and one place to run every client.

  • Your team, and which clients each person can see
  • One bill at the agency level, or one per client
  • AI usage per client, with plan limits visible
NSNorthwind Studio
Level 2 · Client account

One account per business

Each client is its own organization, sealed off from the others.

  • Its own name, logo, colour and typeface
  • Its own domain, portal and help center
  • Its own conversations, contacts and boards, isolated by the database
BDBeacon DataACAcme CorpLHLumen Health
Level 3 · Product

Every app it supports

Each product inside a client keeps its own everything.

  • Its own queue, help center, roadmap and changelog
  • Its own repository and error project for Tore to investigate
  • Staff on every product, or only a named few
BABeacon AnalyticsBMBeacon Mobile

Built for the agency.Sealed for every client.

Agency console

Run support for every client from one account.

See every client in one place: their products, their open conversations and what the AI is costing each of them. A new client is a new account, not a new system to learn.

  • One account holding many client organizations
  • Switch clients from the rail; everything switches together
  • Bill at the agency level or per client
  • AI usage per client, with plan limits visible before they bite
northwind · clients
Example data
Northwind StudioOne bill · agency level
ClientProductsOpenAI usage this month
BDBeacon Data21462%of plan
ACAcme Corp2938%of plan
LHLumen Health22184%near limit
Add a client: Harbor Goods gets its own account, brand and data

Data isolation

Nothing leaks between clients.

Each client's data is kept apart by the database itself, inside every query, not by application code remembering to filter. A contractor scoped to one client doesn't see the others, because the query cannot return them.

  • Data isolated per organization by the database itself
  • Hire help for one client without showing them the rest
  • Audit log of who did what, in which client, and when
search · signed in as Dan
Illustration
Dan Okaforcontractor · NorthwindAcme Corp only
exportall conversations
ACCSV export missing order notesAcme Storefront
ACExport button greyed out for staffAcme Admin
ACCan I schedule a weekly export?Acme Storefront
Beacon Data and Lumen Health: 0 results. Not hidden in the page; the database never returned them.row policy: organization = Acme Corp

White-label per client

Their brand, not yours.

Every client gets a widget, help center and portal that look like their product. Their customers never see Northwind, and never see Tore.

  • Logo, colour and typeface set per client
  • Their own domain for the portal, help center and status page
  • Email sent from their own domain, per product
  • No Tore branding on anything their customers see
lumen health · branding
Example data
LogoLHlumen.svg
Brand colour#2DD4BF
TypefaceSource Sans
Domainhelp.lumenhealth.com
Sendercare@lumenhealth.com
Tore brandingHidden
help.lumenhealth.com
How can we help?
Search Lumen help
  • Book an appointment
  • Reset your password

Multiple products

Several products under one roof.

Not an agency? The same structure works for one business with several apps. Each product has its own queue, help center, roadmap and changelog, and your staff see only the products they work on.

  • Many products in one account, from one login
  • Saved replies per product, so the wrong product's answer can't go out
  • Staff on every product, or scoped to a named list
  • Every scope change written to the audit log, before and after
beacon data · team access
Example data
Who sees which productBeacon Data
MemberBAAnalyticsBMMobile
Alex
Priya
Tom
Audit log · Hana changed Tom's access
beforeBeacon Mobile
afterBeacon Mobile, Beacon Analytics

Switching in

Bring each client over with their history.

Import a client's existing help desk from Zendesk or Intercom straight into their own account and product. Their past conversations, contacts and articles come with them.

  • Import from Zendesk and Intercom
  • History lands in the right client and the right product
  • Switch without losing a single old thread
acme corp · import
Example data
ZendeskACAcme Corp › Acme Storefront
Conversations18,240
Contacts6,912
Help articles134
Tags and views52
Imported into Acme Storefront, history attached to every thread
Next: Intercom → Acme Admin, queued
3levels: agency, client account, product
1login for every client and every product
1click to switch client, and everything switches with it
0Tore logos on a white-labelled client's widget and help center

Your next client is a new account,not a new system.

Add the client, connect their repository and help center, and your team is working their queue under their brand.

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