Bug fixes
You are the engineer who keeps getting pulled out of the roadmap.
The report arrives with the replay, the console and the network trail already attached. Tore reads your repository, works out the cause, and hands you a change to approve. You stay the one who says yes.
Today
The report is three words long
'Checkout is broken.' No browser, no steps, no console. The first two replies are spent asking what they were doing.
You are the reproduction step
Twenty minutes rebuilding their state locally before you have even started looking at the actual problem.
The error tracker and the inbox never meet
The tracker knows exactly which line threw. The inbox knows who it upset. Joining those two facts is a person copying between tabs.
What changes
01The report arrives complete
Screen replay, console output, network trail, device and release, captured from inside your product, with secrets stripped automatically.
02It starts before anyone writes in
Connect your error tracker and a new error opens an investigation itself, grouped by fingerprint so one bad deploy is one investigation rather than ten thousand.
03It reads your code, not just the ticket
The stack frame, the commit that last touched those lines, the surrounding files, the other call sites. Evidence gathered before anything is proposed.
04You approve, or you do not
A diff, the checks that ran, and the one file it wants to touch. Anything near authentication, billing or the database escalates to you instead of proposing.
05And the person who reported it is told
When it ships, their conversation updates itself, drafted for you, sent once a human approves the wording.
Opening the pull request on your repository is the one step still marked coming soon.