Self-serve · Help center

Answers people findon their own.

Build it from what you already have. Customers search by meaning, Tore AI answers with the article cited, and the gaps it spots in conversations come back as drafts for you to review.

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help.northwind.app

Example data

NNorthwind Help center AnalyticsMobile English · Español · Deutsch

How can we help?

Search the help center

Reset your passwordAccount · Use the link on the sign-in page to choose a new one

matched by meaning

Sign in with an emailed linkAccount · No password needed

Two-factor codes not arrivingSecurity · Check the time on your phone

Gap foundfrom conversations

"How do I set up SSO?"7 this week

Matching articlenone

Draft: Set up single sign-on

Written from the 7 resolved conversations and the answers your team gave.

Review draftwaiting for review

Northwind supportTore AI

Why does my export stop at 10,000 rows?

Exports on the Starter plan stop at 10,000 rows. Split the date range, or switch to a scheduled export for the full set.
Source: Export limits

Stop answering the same question.Write it down once.

A help center your customers can actually search, that your AI answers from, and that tells you what it is missing.

Built from what you already have

Write articles, upload documents, or import a page from a URL. Turn what you have into a help center in an afternoon.

copying old docs over page by page

Found by meaning

Search understands what people mean, so "can't log in" finds the password article.

guessing the exact keyword

Every AI answer shows its source

Tore AI drafts the answer from your help center and cites the article, so customers can check it.

taking a chatbot's word for it

It fills its own gaps

Questions with no article come back as drafts, written from resolved conversations, for you to approve.

finding the missing article months later

One knowledge base,working in every conversation.

Three ways in

Start with the docs you already wrote.

Write in a real editor, upload documents and PDFs, or import an existing page from a URL. Uploads are parsed and indexed, not just attached, so every section is searchable and ready for the AI to cite.

Write articles in collections, in a real editor
Documents and PDFs are parsed into searchable sections
An existing help page becomes an article from its URL

Help center · Add content

Example data

docs.northwind.app/exportsImport

Northwind Analytics · 3 sourcesindexed

Export limitsimported from docs.northwind.app/exports

ready

Admin guide.pdfuploaded · parsed into 24 sections

ready

Scheduled exportswritten in the editor by Priya

published

Cited answers

The AI answers from it, and says where.

Tore AI drafts replies from your help center and cites the article it used. When an answer is wrong, anyone on your team can correct it in plain words, and the next answer uses the correction.

The cited article travels with every AI answer
Correct an answer once and it gets it right next time
Before a bug report is filed, matching articles and known issues are shown first
Not confident? It hands over to a person with the full conversation

See how Tore AI answers

Conversation · Beacon Data

Example data

Can I export to Google Sheets?

Yes. Open a report, choose Export, then Google Sheets. It refreshes every hour.
Source: Export destinations

Priya corrected this answer

It refreshes every 15 minutes on Growth, hourly on Starter.

Article updated · next answers use the correction

Fills its own gaps

The missing article writes its first draft.

When the same question keeps reaching your team with no article to answer it, Tore notices. It drafts the article from the resolved conversations and the answers your team gave, and leaves it for you to approve.

Gaps detected from real conversations, not guesses
Drafts appear for you to approve, not to write
By default, drafts wait for your review before they go public

Help center · Suggested articles

Example data

resolved this week · no article matched7

"Where do I turn on SSO for my team?"Mon

"Does Northwind support Okta?"Tue

"SAML setup keeps failing on step 2"Thu

same question, 7 times

Set up single sign-ondraft

PublishEditwaiting for your review

Every product, your brand

Public for customers, private for staff.

Internal-only notes sit beside public articles, so customers and staff share one knowledge base without customers ever seeing the notes. Each product gets its own help center, in your customers' languages, on your own domain and in your brand.

Internal notes are never shown to customers
A help center per product, under one account
Your customers' languages, your domain, your brand

Running help centers for clients?

Article · Export limits

Illustration

Northwind AnalyticsNorthwind MobileENESDE

Export limits

Starter exports stop at 10,000 rows. Growth exports have no row limit. Scheduled exports run in the background and email a link when ready.

Internal note · staff onlyCustomers on the legacy plan keep the old 25,000 limit. Check their plan before quoting.

help.northwind.appyour logo and coloursper product

Tune it

Answer from the help center with citationDraft articles from gaps for reviewNot confident hand to a person

All AI controls →

3ways to build it: write, upload, or import from a URL

1knowledge base for customers and staff, with internal-only notes

1 sourcecited on every AI answer, so customers can check it

1 per producthelp centers on your own domain, in your brand

Tore's own help center runs on Tore.

Keep exploring.

Write it once.Let it answer for you.

Import what you already have today. Tomorrow your customers find answers on their own, and the AI cites them.