Join the waitlist
Solutions · Founders

Answer every customer properly.Hire the support team later.

Prospects get answers at 2am, bugs get fixed while you sleep and wait for your yes in the morning, and it all lives in one tool instead of five.

Join the waitlistSee a night with Tore

Tore opens soon. Join the waitlist and we'll email you the day you can start.

app.tore.ai/beacon-data/overnight
Example data

Example: one night between 11pm and 7am while Dan, the founder, sleeps. At 11:42pm a prospect asks whether the Growth plan includes single sign-on and Tore answers from the help center. At 2:07am another prospect asks whether two apps need two accounts and Tore explains that one account holds many products. At 3:18am Priya reports that her export stops at 1,000 rows; the report arrives with replay, console and network attached, Tore finds the root cause, writes the fix with 48 passing tests and leaves it waiting for Dan's approval. At 5:50am Tore sends Alex a fresh password reset link. At 7am Dan sees a morning summary with one thing to approve.

You stop being the support teamafter hours.

Support lands on whoever is free, and at a small company that's you. Tore takes the heavy lifting and hands you only the parts that need a founder.

Prospects answered at 2am

Plans, features and fit, answered from your own pages instead of waiting for you to wake up.

a lost trial because nobody replied overnight

Bugs fixed while you sleep

A tested fix is waiting when you wake up. By default it waits for your approval.

a morning lost reproducing someone's bug

One tool, not five

Inbox, chat widget, help center, bug capture and feedback board, in one place with one login.

five subscriptions and five tabs

Every product, one login

Running more than one product? Each gets its own inbox and widget, all under one account.

a separate help desk for each app

A support team's work,without the support team.

Pre-sales

The 2am prospect gets a real answer.

Tore AI knows your product from your help center, your code and past conversations, so it can answer questions about plans, features and fit at any hour. When a prospect needs you, your handoff rules decide when to offer a person.

  • Answers pre-sales questions on plans, features and fit
  • Knows your product from day one, from your own pages and code
  • Handoff rules decide when to offer you, and for whom
widget · visitor
Example data
Visitor · Lisbon · 2:07 am your timeWe'd move 60 people over from our current help desk. Can we import our history?
Tore AIYes. You can import your conversations and contacts from Zendesk or Intercom, so nothing is lost when you switch.
Help center › Switching › Importing history
VisitorGreat. Could we talk to someone about a team rollout?
Handoff rule: team of 50+ asks for a person → offer Dan
Tore AIOf course. I've passed this to Dan, the founder, with our conversation. He'll reply by email in the morning.

While you sleep

Wake up to a fix, not a fire.

A customer reports a bug from your chat widget, with the evidence attached. Tore finds the cause in your code, writes the fix and its tests, and leaves it for your approval. Not quite right? Say what to change in plain words and it revises the fix and runs the tests again.

  • Widget bug tools: pin the element, screenshot, recording, last 30 seconds replay
  • Writes the fix, runs your tests and adds one for the bug
  • Request changes in plain words, or take the fix over yourself
  • By default it waits for your approval
fix · TCK-482
Example data
Export stops at 1,000 rowsPriya · 3:18 am
pinned element30s replayconsole · 1 errornetwork · /api/export
src/export/paginate.ts48/48 tests · 1 new
57- if (rows.length >= pageSize) break;
57+ if (batch.length < pageSize) break;
Dan requested changes · 7:04 am

Looks right. Also write the header row when the export is empty.

Revised · +2 lines · tests re-run 49/49waiting for Dan

One tool

Five tools collapse into one.

A shared inbox, a chat widget, a help center, bug capture and a feedback board usually mean five products to buy, connect and keep in sync. In Tore they share one login, one customer record and one AI.

  • Email, the chat widget and Slack in one queue
  • A help center you can fill from documents you already have
  • The chat widget goes in with one script tag
  • Connects to GitHub, Sentry, Linear and Slack in minutes
your stack
Illustration
a help desk a live chat tool a docs site a bug reporter a feedback board
Tore
Shared inbox Chat widget Help center Bug capture Feedback board Fixes
Logins1

More than one product

Every product you run, one login.

Founders rarely run just one thing. Add each product to the same account and it gets its own inbox, widget, help center and connected repository, with staff scoped to the products they work on.

  • Many products in one account
  • Staff scoped per product
  • Send from your own domain, per product
Beacon Data · products
Example data
Products1 account
B
Beacon Appsupport@beacon.example · beacon/web
4 open
A
Beacon APIapi@beacon.example · beacon/api
1 open
F
Fieldkithello@fieldkit.example · fieldkit/app
2 open
Dan sees all three · Sarah sees Fieldkit only

Tune it

Pre-sales answers plans, features, fitOvernight fixes draft, then wait for meHand to me when a prospect asks for a person
All AI controls →
1login for every product you run
1script tag to put the chat widget in your product
2models on every fix: one writes, one reviews
6risk classes always sent to a person

Keep exploring.

SolutionsWho it's forFounders, support leads, engineers and agencies, side by side.See how → ProductTore AIThe AI team that answers, investigates and writes the fix.See how → PricingPricingOne plan for the inbox, the help center, bug capture and the AI.See plans →

Look after every customer now.Hire the team when you're ready.

Add the widget tonight and see what Tore handled by the morning.

You're on the list. We'll email you the day you can start.

Get early access when Tore opens. No spam.